Giovanni Beruccio prides itself on handmade personalised products for each of its customers. To ensure a briefcase or luggage piece of the utmost quality is received by you we carry out the following procedures over several weeks to hand-craft your items.
Stage One – Payment clearing & Order Initiation
Once payment is made by debit or credit card and has cleared, we will notify you by email the expected date of arrival of your item. Delivery is free of charge, worldwide. As part of the exceptionally high quality service provided we will pay all Duties, Taxes and Fees for delivery at source for all destinations that permit this. If you have any questions please contact us at firstname.lastname@example.org
Stage Two – Workshop Production
Your Bespoke Giovanni Beruccio bag is individually handmade by craftsmen in Italy and is cut, stitched, lined and assembled with great attention to detail and quality. Your unique bag will be made to order. Due to the superior craftsmanship and high quality components involved in producing your luxury product, this process can take up to 21 working days.
Beruccio will keep you informed by email during this period if your expected date of arrival changes.
The leather for each of our bags is selected, and if a set is ordered the leather is matched as close as possible for each item. The leather is then cut to measure and stitched. Handmade polished brass components are ordered from the metal workshop and then assembled. The bag is then completed with the intricate detailing of lining, Beruccio crest, detailing, serial numbering and personalisation.
Each item is then put into a protective cloth bag, inside a Beruccio box along with our leather care kit and your authenticity documentation.
Stage Three – Shipping & Delivery
Once the item is completed it will be picked up by our carrier who will provide you with a link and a tracking number so that you can track your delivery. We will supply a fully insured and tracked delivery service using DHL. You will be required to sign for delivery due to the high value of your goods.
Delivery within the EU should take place within 2 working days of despatch, and to the rest of the world within 5 working days of despatch. Please note, delivery to Russia can only be made to a Commercial Address, due to carrier restrictions. For shipping to Mozambique the final purchase price of goods shipped does not include import taxes and duties.